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Comments (5)

culoi avatar culoi commented on June 14, 2024

Hello @jdixosnd

Can you please try to scan the Pass with our BlinkID app from the Play Store: https://play.google.com/store/apps/details?id=com.microblink.blinkidapp

We are performing some internal tests on the document and will let you know once we find out more info.

In meantime, please test with the BlinkID app from the store just to make sure that the issue is not in the version of the SDK that you are using.

Best regards

from blinkid-cordova.

jdixosnd avatar jdixosnd commented on June 14, 2024

Hi @culoi !,

Your prompt response is highly appreciated.

As suggested by you I have also tried with the BlinkID app from the Play Store but sadly it also failed to scan, I have tried with PASSPORT and VISA category in the app.

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jdixosnd avatar jdixosnd commented on June 14, 2024

Hi @culoi ,
Any update on this?

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Cerovec avatar Cerovec commented on June 14, 2024

Hi @jdixosnd,

Sorry for the long delay, we hope you managed to resolve this successfully. In any case, for IMM13 documents we've added the feature to allowSpecialCharacters in our MrtdRecognizer, which allows you to scan all types of IMM13 documents.

Let us know if this is still an issue for you.

Thanks!
Jurica.

from blinkid-cordova.

Cerovec avatar Cerovec commented on June 14, 2024

Hi @jdixosnd,

We hope you managed to solve this issue. We'll close this issue for the moment. If you need anything else please be free to open another issue or reopen this one.

Thanks,
Jurica.

from blinkid-cordova.

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