install problem (redis-server) about bbb-install HOT 9 CLOSED

Looking at the first error

chownat() of /run/redis failed: Invalid argument

What virtualization environment are you installing BigBlueButton?

We're not packaging redis with BigBlueButton; rather, we're using the redis package provided by the Ubuntu repositories.

We did a Google search for "chownat() of /run/redis failed: Invalid argument" and came across the following link

https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1804847

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How to know What virtualization environment

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Are you setting this up on an internal network or from an external hosting provider. If external, where did you get this server from?

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My dedicated server is from godaddy

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We did a google for

determine virtualization environment

and found the following link that might help you narrow it dow

https://unix.stackexchange.com/questions/89714/easy-way-to-determine-virtualization-technology

Also, you could reach out to GoDaddy support and ask them directly. Basically, we're trying to determine if the virtualization environment you are using is susceptible to this issue

https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1804847

If your not tied to GoDaddy, recommend checkout out Digital Ocean, Scalway, or Amazon. See

https://github.com/bigbluebutton/bbb-install#server-choices

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the virtualization environment is OpenVZ

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solved

apt install systemd=229-4ubuntu4 libsystemd0=229-4ubuntu4
apt-mark hold systemd

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Why the BBB 2.3 has so many issues 2.2 was good and easy to install 2.3 is not installing below packages
redis-server
bbb-record-core
bbb-web
bbb-playback-presentation
bbb-html5
bbb-libreoffice-docker
bbb-playback
bbb-config
bigbluebutton

Setting up redis-server (5:4.0.9-1ubuntu0.2) ...
Job for redis-server.service failed because a timeout was exceeded.
See "systemctl status redis-server.service" and "journalctl -xe" for details.
invoke-rc.d: initscript redis-server, action "start" failed.
● redis-server.service - Advanced key-value store
Loaded: loaded (/lib/systemd/system/redis-server.service; disabled; vendor pr eset: enabled)
Active: activating (auto-restart) (Result: timeout) since Fri 2021-05-21 09:4 5:24 CEST; 10ms ago
Docs: http://redis.io/documentation,
man:redis-server(1)
dpkg: error processing package redis-server (--configure):
installed redis-server package post-installation script subprocess returned err or exit status 1

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