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jackodiamond avatar jackodiamond commented on May 28, 2024

Since few days our team is facing issues in babylon webXR ground tracking. Earlier the official demo https://playground.babylonjs.com/#KDWCZY (and the ones we created) were working on all devices. Now in some devices the ground plane is not being detected. We also noticed that the initial page has white screen on devices on which its not working and blue screen on devices it works (screenshot Attached).

notWorking
correctlyWorking

from babylon.js.

RaananW avatar RaananW commented on May 28, 2024

Regarding tracking - there is little we can do if tracking is not working well on the underlying system, as we don't run the tracking ourselves. If you can explain what is now working with the tracking I might be able to provide a better answer.

Regarding the white screen - this demo requires the plane detection feature, which seems to have been removed in some browsers. When setting a feature as required (as in this demo) and the feature is not compatible with the browser, the enableFeature function will throw an exception. Would be great to know which mobile browser doesn't support Plane detection (i can assume the webxr incubation flag is not enabled?)

As we usually say - we would love to discuss this in our forum. We don't use github as a discussion grounds (the teams decision). Would be great if you can come and talk to me on the forum if my answer is not enough.

Closing for now, I will be happy to reopen if anything babylon does doesn't work correctly.

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