SSL: CERTIFICATE_VERIFY_FAILED error when using Form Recogniser and Document Intelligence SDK for python about azure-sdk-for-python HOT 15 OPEN

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @ctstone @vkurpad.

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Thanks for your feedback.

Could you share the library versions you are using?

Form Recogniser library
azure-core
aiohttp

Thanks.

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Hi @Aizen-sama214. Thank you for opening this issue and giving us the opportunity to assist. To help our team better understand your issue and the details of your scenario please provide a response to the question asked above or the information requested above. This will help us more accurately address your issue.

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hi @xiangyan99 , I am using document analysis client of form recogniser of azure.ai.formrecognizer.aio and v 3.2

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Thank you. Could you also provide the version information of
azure-core
aiohttp?

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Hi @Aizen-sama214. Thank you for opening this issue and giving us the opportunity to assist. To help our team better understand your issue and the details of your scenario please provide a response to the question asked above or the information requested above. This will help us more accurately address your issue.

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azure-core==1.30.1
aiohttp==3.9.3
azure-ai-formrecognizer==3.3.0

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Thank you.

I tried it in my local devbox but could not repro it.

Could you share more context about the repro?

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Hi @Aizen-sama214. Thank you for opening this issue and giving us the opportunity to assist. To help our team better understand your issue and the details of your scenario please provide a response to the question asked above or the information requested above. This will help us more accurately address your issue.

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This is my code :
path_to_sample_documents = "./downloads/tabs-Full-stack Engineer Assignment.pdf"

from azure.core.credentials import AzureKeyCredential
from azure.ai.formrecognizer.aio import DocumentAnalysisClient

endpoint = os.environ["AZURE_FORM_RECOGNIZER_ENDPOINT"]
key = os.environ["AZURE_FORM_RECOGNIZER_KEY"]


document_analysis_client = DocumentAnalysisClient(
    endpoint=endpoint, credential=AzureKeyCredential(key)
)
print(document_analysis_client)
async with document_analysis_client:
    with open(path_to_sample_documents, "rb") as f:
        poller = await document_analysis_client.begin_analyze_document(
            "prebuilt-layout", document=f
        )
    result = await poller.result()

and my error :
azure.core.exceptions.ServiceRequestError: Cannot connect to host docextractor214.cognitiveservices.azure.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1002)')]

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Thank you.

I tried your code but I could not repo the failure.

Did you have a chance to try using some other environments?

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Hi @Aizen-sama214. Thank you for opening this issue and giving us the opportunity to assist. To help our team better understand your issue and the details of your scenario please provide a response to the question asked above or the information requested above. This will help us more accurately address your issue.

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Hi @Aizen-sama214, we're sending this friendly reminder because we haven't heard back from you in 7 days. We need more information about this issue to help address it. Please be sure to give us your input. If we don't hear back from you within 14 days of this comment the issue will be automatically closed. Thank you!

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I have experienced the same problem in my local laptop. But the problem is gone in azure compute instance.
aiohttp==3.9.3
azure-core==1.29.5
My Code:

import os 
import asyncio
from azure.ai.formrecognizer.aio import DocumentAnalysisClient
from azure.core.credentials import AzureKeyCredential
from dotenv import load_dotenv
load_dotenv()

formrecognizerservice = os.getenv('FORMS_RECOGNIZER_SERVICE')
endpoint =f"https://{formrecognizerservice}.cognitiveservices.azure.com/"
credential = AzureKeyCredential(os.getenv('FORMS_RECOGNIZER_KEY'))

client = DocumentAnalysisClient(endpoint, credential, verify=False)

async def rum():
    res = await client.begin_analyze_document_from_url("prebuilt-layout", "https://www.irs.gov/pub/irs-pdf/fw4.pdf")
    print(res.result())

loop = asyncio.get_event_loop()
loop.run_until_complete(rum())
loop.close()

My error:
azure.core.exceptions.ServiceRequestError: Cannot connect to host {formrecognizerservice}.cognitiveservices.azure.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:1006)')]

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Hi @Aizen-sama214, we're sending this friendly reminder because we haven't heard back from you in 7 days. We need more information about this issue to help address it. Please be sure to give us your input. If we don't hear back from you within 14 days of this comment the issue will be automatically closed. Thank you!

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