Comments (5)
chrispadgettlivecom
commented on July 21, 2024
1
Hi @webster354
Are you experiencing this with the Outlook desktop client?
SendGrid is replacing the policy link (to login.microsoftonline.com) with a click tracking link (to ct.sendgrid.net) that is longer than the maximum number of characters supported for links by the Outlook desktop client.
It isn't occurring with the Outlook browser client.
We'll determine whether we can disable click tracking to work around this.
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parakhj
commented on July 21, 2024
I can't repro, but still looking into it. Thanks for reporting.
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not-not-kevin
commented on July 21, 2024
I get the error in both Outlook desktop client and Outlook web mail (in Internet Explorer).
I just tried using Outlook web mail in Chrome and it works. IE issue?
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chrispadgettlivecom
commented on July 21, 2024
Confirmed.
It is an issue in the desktop client and Internet Explorer 11 (and below).
It is working in Chrome, Edge, and Firefox.
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srashtisj
commented on July 21, 2024
I faced the same issue with outlook desktop client - I shorten the shared URL, it worked fine after that.
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