Comments (6)
RobertBeekman
commented on September 3, 2024
Hello,
Please try to reinstall the Logitech software followi these steps
https://wiki.artemis-rgb.com/en/guides/user/devices/logitech#plugin-not-working
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GhostXan
commented on September 3, 2024
I already did it before reporting the error :(
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IhToN
commented on September 3, 2024
Issue is also happening for me. I've tried reinstalling everything and while it works temporarily, after rebooting the computer Artemis is not able to load the logitech plugin anymore.
Artemis.Core.ArtemisPluginException: RGB.NET threw exception: Failed to initialize Logitech-SDK.
---> RGB.NET.Core.RGBDeviceException: Failed to initialize Logitech-SDK.
--- End of inner exception stack trace ---
at Artemis.Core.Services.RgbService.AddDeviceProvider(IRGBDeviceProvider deviceProvider) in D:\a\1\s\Artemis\src\Artemis.Core\Services\RgbService.cs:line 182
at Artemis.Plugins.Devices.Logitech.LogitechDeviceProvider.Enable() in D:\a\1\s\Artemis.Plugins\src\Devices\Artemis.Plugins.Devices.Logitech\LogitechDeviceProvider.cs:line 33
at Artemis.Core.PluginFeature.InternalEnable() in D:\a\1\s\Artemis\src\Artemis.Core\Plugins\PluginFeature.cs:line 178
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.<>c.<.cctor>b__277_0(Object obj)
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)
2022-01-20 08:58:00.172 [DBG] [Artemis.Core.Services.RgbService] Creating SKTexture with graphics context VulkanContext
2022-01-20 08:58:00.172 [WRN] [Artemis.Core.Services.PluginManagementService] Plugin feature 'Artemis.Plugins.Devices.Logitech.LogitechDeviceProvider - Logitech Devices v1.0.1.716 - 62a45c0c-884c-4868-9fd7-3c5987fe07ca' failed to enable.
System.AggregateException: One or more errors occurred. (RGB.NET threw exception: Failed to initialize Logitech-SDK.)
---> Artemis.Core.ArtemisPluginException: RGB.NET threw exception: Failed to initialize Logitech-SDK.
---> RGB.NET.Core.RGBDeviceException: Failed to initialize Logitech-SDK.
--- End of inner exception stack trace ---
at Artemis.Core.Services.RgbService.AddDeviceProvider(IRGBDeviceProvider deviceProvider) in D:\a\1\s\Artemis\src\Artemis.Core\Services\RgbService.cs:line 182
at Artemis.Plugins.Devices.Logitech.LogitechDeviceProvider.Enable() in D:\a\1\s\Artemis.Plugins\src\Devices\Artemis.Plugins.Devices.Logitech\LogitechDeviceProvider.cs:line 33
at Artemis.Core.PluginFeature.InternalEnable() in D:\a\1\s\Artemis\src\Artemis.Core\Plugins\PluginFeature.cs:line 178
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.<>c.<.cctor>b__277_0(Object obj)
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at System.Threading.Tasks.Task.Wait(TimeSpan timeout)
at Artemis.Core.PluginFeature.SetEnabled(Boolean enable, Boolean isAutoEnable) in D:\a\1\s\Artemis\src\Artemis.Core\Plugins\PluginFeature.cs:line 151
at Artemis.Core.Services.PluginManagementService.EnablePluginFeature(PluginFeature pluginFeature, Boolean saveState, Boolean isAutoEnable) in D:\a\1\s\Artemis\src\Artemis.Core\Services\PluginManagementService.cs:line 621
at Artemis.Core.Services.PluginManagementService.EnablePlugin(Plugin plugin, Boolean saveState, Boolean ignorePluginLock) in D:\a\1\s\Artemis\src\Artemis.Core\Services\PluginManagementService.cs:line 444
at Artemis.UI.Screens.Settings.Tabs.Plugins.PluginSettingsViewModel.<UpdateEnabled>b__44_3() in D:\a\1\s\Artemis\src\Artemis.UI\Screens\Settings\Tabs\Plugins\PluginSettingsViewModel.cs:line 270
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rios0rios0
commented on September 3, 2024
Hello. Do you have any updates about it?
I'm having the log below:
2022-05-25 00:02:05.074 [DBG] [Artemis.Core.Services.ProfileService] Updating profile - Skipping save, no changes
2022-05-25 00:02:05.099 [DBG] [Artemis.Core.Services.ProfileService] Profile is a fresh import, adapting to surface - [Profile] Name: Rainbow
2022-05-25 00:02:05.106 [DBG] [Artemis.Core.Services.ProfileService] Adapt profile - Saving [Profile] Name: Rainbow
2022-05-25 00:02:10.310 [WRN] [Artemis.Core.Services.PluginManagementService] Plugin feature 'Artemis.Plugins.Devices.Logitech.LogitechDeviceProvider - Logitech Devices v1.0.1.722 - 62a45c0c-884c-4868-9fd7-3c5987fe07ca' failed to enable.
Artemis.Core.ArtemisPluginException: Plugin load timeout
at Artemis.Core.PluginFeature.SetEnabled(Boolean enable, Boolean isAutoEnable) in D:\a\1\s\Artemis\src\Artemis.Core\Plugins\PluginFeature.cs:line 153
at Artemis.Core.Services.PluginManagementService.EnablePluginFeature(PluginFeature pluginFeature, Boolean saveState, Boolean isAutoEnable) in D:\a\1\s\Artemis\src\Artemis.Core\Services\PluginManagementService.cs:line 621
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RobertBeekman
commented on September 3, 2024
The recommended course of action is fully uninstalling LGS/GHub and then reinstalling it, this has fixed the issue for many users. When you do this make sure you fully reboot between uninstalling and reinstalling as described here: https://wiki.artemis-rgb.com/en/guides/user/devices/logitech#plugin-not-working
The nature of this issue is that Logitech's installer doesn't always install the correct files required by the SDK, it isn't an issue with Artemis itself so it's difficult to create a 'fix'.
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rios0rios0
commented on September 3, 2024
The recommended course of action is fully uninstalling LGS/GHub and then reinstalling it, this has fixed the issue for many users. When you do this make sure you fully reboot between uninstalling and reinstalling as described here: https://wiki.artemis-rgb.com/en/guides/user/devices/logitech#plugin-not-working
The nature of this issue is that Logitech's installer doesn't always install the correct files required by the SDK, it isn't an issue with Artemis itself so it's difficult to create a 'fix'.
Understood. Thank you for the answer. Maybe as a future improvement create an Alert/Popup/Message handling this error properly, like: "Hello there. Your GHub software needs to be re-installed because some libraries such as X, Y, and Z are missing.". What do you think?
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