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shahargl avatar shahargl commented on May 24, 2024

@bashlakov any luck with that?

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bashlakov avatar bashlakov commented on May 24, 2024

I'm still waiting for reply. Anyway we can't join this project until February, so we have some time to discuss first

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shahargl avatar shahargl commented on May 24, 2024

I think your best shot is to join Alerta’s Slack and ask there - https://slack.alerta.dev/

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hyberdk avatar hyberdk commented on May 24, 2024

Im not 100% sure you can do it from the UI, but try and have a look at the "actions" section in the config https://docs.alerta.io/configuration.html#web-ui-settings you might be able to do what you need. the actions are shown in the UI under the "more" menu of an alert.

image

then your plugin can pickup the action and do what is needed.. We dont really use that functionality so I am a little unsure how much "custom" data you can send though..

The web-ui could use an overhaul and from the looks of it no one (for now) is committed to do the effort.

Our workaround internally for this is to update our ServiceNow incident and then that has a webhook back to alerta..

about the filtering, I assume that you are using an attribute or tag to do the assignment, if so when look at the "COLUMNS" in the alerta UI config, you can add that to the UI and "technically" you can also filter on it (although you need to do it in the searchbar)

Hope that helps

Esben

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