Access to the cloud file is denied about plexbackup HOT 8 CLOSED

@alamoudimoh: Do these folders physically exist on your hard drive or are these just shortcuts? If you just restored the backup on a new system, I suspect that they may be just shortcuts (they would get populated with data files once you try to access them). Anyway, if you restored the backup successfully and Plex works without issues, I'd say you do not really need them, so go ahead and manually delete them. If you are not sure if the backup was restored successfully, try validating that the files from at least the latest backup are actually on your hard drive.

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@alamoudimoh: Do these folders physically exist on your hard drive or are these just shortcuts? If you just restored the backup on a new system, I suspect that they may be just shortcuts (they would get populated with data files once you try to access them). Anyway, if you restored the backup successfully and Plex works without issues, I'd say you do not really need them, so go ahead and manually delete them. If you are not sure if the backup was restored successfully, try validating that the files from at least the latest backup are actually on your hard drive.

Thank you,. They are physically located in the hard drive, and i did restore plex smoothly and everything is fine, before i close this, i would check the coming backup schedule and see how it goes and update you.

My idea is with backups i usually keep them in my onedrive directly for additional layers of backup

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@alamoudimoh What happens if in Windows File Explorer you right click the oldest backup folder (say, 20200906061003) and select the Delete option?

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@alamoudimoh What happens if in Windows File Explorer you right click the oldest backup folder (say, 20200906061003) and select the Delete option?

i can delete them, now i deleted the old files that are causing issues, i will see how it goes with the up coming backup this coming sunday and update you

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@alamoudimoh What happens if in Windows File Explorer you right click the oldest backup folder (say, 20200906061003) and select the Delete option?

Hi,

Deleted the old folder, yet get the same error message.

Question, if the old folders before restoration was in a different path, will this be happening?

I think this only happens to old folders before restoration which have different path

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I'm not sure I understand the question. When you run backup (in the backup mode), it dynamically checks the root backup folder looking for subfolders with the timestamp names, sorts them and removes the oldest one past the threshold. If you do not have any timestamp-named subfolders, the backup will not attempt to delete anything. So I do not understand what is happening there.

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alright, since the folders will be somehow there and available for restoration when needed then i will live what the error i have. thank you for your support

and the error seems only while deleing the older folder, right>?

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found the issue

https://eazybackup.ca/knowledge-base/error-access-to-the-cloud-file-is-denied-backing-up-onedrive/

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