Comments (31)
apanzerj
commented on June 12, 2024
1
*** LOCAL GEMS ***
airbrake (13.0.1)
airbrake-ruby (6.1.0)
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apanzerj
commented on June 12, 2024
1
Donated! Stay Safe!
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apanzerj
commented on June 12, 2024
1
Hmm. Shoot.
I'll need to wait for it to happen again.
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kyrylo
commented on June 12, 2024
1
@yangsu-ab not resolved yet. The issue to track is this one airbrake/airbrake-ruby#696
However, it's not related to our Ruby notifier.
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phumpal
commented on June 12, 2024
the performance stuff was choking for some reason.
@apanzerj do you mind updating the airbrake gem to 13.0.1. This may be related to #1223
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apanzerj
commented on June 12, 2024
Sweet! On it.
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apanzerj
commented on June 12, 2024
That seems to have worked. Thanks!
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phumpal
commented on June 12, 2024
@apanzerj awesome! Thanks for the fix @kyrylo :)
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apanzerj
commented on June 12, 2024
Spoke too soon. Still happening
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apanzerj
commented on June 12, 2024
@phumpal It seems to take a few minutes but it eventually shows up again
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phumpal
commented on June 12, 2024
Just to confirm - gem list airbrake ?
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apanzerj
commented on June 12, 2024
So the error seems to stop when nobody uses the app but as soon as I start doing stuff it comes back.
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phumpal
commented on June 12, 2024
Hmm, if you're using the Rails 7+ w/airbrake=13.0.1 that should be the fix. However looking at backend logs I still see the malformed time for that project. Did all the "server(s)" update or is there a cache somewhere?
FWIW @kyrylo mentioned he'd take a look when he's back online tomorrow morning.
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apanzerj
commented on June 12, 2024
I mean, our production instances didn't update but I see this happening in our staging servers which did update.
Edit:
I'll update production now
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apanzerj
commented on June 12, 2024
Updated production
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kyrylo
commented on June 12, 2024
@apanzerj I just released v13.0.2 with the fix. Please update airbrake in your app. Thanks for reporting!
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apanzerj
commented on June 12, 2024
on it! Thanks for the awesome turnaround!
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apanzerj
commented on June 12, 2024
@kyrylo looks like that fixed it. Thanks again!
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apanzerj
commented on June 12, 2024
Crap. It's back.
Edit: one sec, lemme double check
Edit 2: Logs were including production which I hadn't patched yet. Gimme 10 more minutes!
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apanzerj
commented on June 12, 2024
Okay. Nevermind. It's all good. Sorry!
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kyrylo
commented on June 12, 2024
Thanks for the donation to Ukraine 🙏
Let us know if you spot any other issues.
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apanzerj
commented on June 12, 2024
@kyrylo I'm sorry to bug ya but it happened again today. It's definitely happening with drastically less frequency.
25 08:05:02 PT api-rails-5f774c8777-255tc standard ERROR **Airbrake: unexpected code (500). Body: {"code":500,"type":"Internal Server Error","message":"An error occurred while processing your request...
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kyrylo
commented on June 12, 2024
What's in log/airbrake.log?
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apanzerj
commented on June 12, 2024
@kyrylo The issue is back. It's been creeping back for a while. Airbrake log just has:
E, [2022-08-11T17:30:16.919652 #1] ERROR -- : **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
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apanzerj
commented on June 12, 2024
The gem is at the newest version.
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kyrylo
commented on June 12, 2024
I don't think this is related to the gem itself. It must be something with our infra. We're investigating.
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kyrylo
commented on June 12, 2024
Do you still see this error? How regular is it? Is there a pattern?
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apanzerj
commented on June 12, 2024
So this is all the information I have:
Aug 15 08:41:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 09:11:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 09:29:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 09:32:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 09:46:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 10:08:16 sidekiq-worker-dcf8f847b-89szb standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 10:18:16 sidekiq-worker-dcf8f847b-rqd7r standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
Aug 15 10:53:17 sidekiq-worker-dcf8f847b-rqd7r standard ERROR **Airbrake: unexpected code (500). Body: <html>
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
I can get more details in a bit.
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apanzerj
commented on June 12, 2024
Hmm. In our staging environment it seems to have stopped but it's still happening in production. It also appears to only happen in our Sidekiq worker instances but I can't be 100 percent sure on that.
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kyrylo
commented on June 12, 2024
Could you send me your project id? [email protected]
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yangsu-ab
commented on June 12, 2024
@kyrylo , is this ticket resolved? we are also seeing lots of (intermittently?) 500 response from airbrake sdk.
<!--<![endif]-->
<head>
<meta charset="utf-8"/>
<meta http-equiv="X-UA-Compatible"...
starting aug 7th.
we are on airbrake 9.3 unfortunately. we then since tried to update to 11.03 which was the latest version of airbrake that supports ruby 2.4. which did not work either. is there going to be a patch for v 11? since we can't easily move away from ruby 2.4
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