BAAAM Folder API - Include Sub-Folders about audience-manager.en HOT 13 CLOSED

Wanted to bump this topic and see if there is any fix?

from audience-manager.en.

Hi @Promatica-Consulting - apologies, we missed this issue.

We have a new BAAAM version out, but I don't think it addresses the issue you're having. Just to clarify, are you using the latest version - BAAAM_V2_20200311.xlsm?

If not, you can get that version here - https://docs.adobe.com/content/help/en/audience-manager/user-guide/reference/bulk-management-tools/bulk-management-intro.html#download

Let us know if you're still having trouble using the latest version and we'll file an enhancement request with Product Management on your behalf.

from audience-manager.en.

No worries, I just downloaded the latest version and the issue still is there.

As you can see in this screen shot, the Baaam Tool only goes one folder deep into the folder tree. I would like it to return the whole folder tree when I put 0 or leave it blank

This screenshot shows the AAAM account goes deeper than 1 subfolder

I can't use the old baaam tool because it only goes 4 folders deep. AAAM allows up to 5 folders deep.

from audience-manager.en.

This is very helpful, thank you. We'll relay your request to Product Management. One more question - were you, at some point, using an older BAAAM version that allowed you to see 5 folders deep?

Basically, was the functionality you're requesting present in an older version of BAAAM?

from audience-manager.en.

No, at the time the older one was created you could only go 4 folders deep within the AAM platform. I haven't looked at the old baaam's macros in a while, but if my memory is correct they didn't use a loop just repeated the code 4 times. That is how I found out there was a new version of baaam and this new folder request.

from audience-manager.en.

Got it. Well, we'll relay all this to our Product Management team as an enhancement request. Let's keep this issue open and we'll get back to you here with updates once we have some.

Best regards,
Victor
Senior Technical Writer, Audience Manager

from audience-manager.en.

@Promatica-Consulting - one more question - can you please let us know your company name in Audience Manager? I couldn't find anything when searching by Promatica consulting.

Thank you!
Victor

from audience-manager.en.

The one I referenced in the screenshot above is AMERICAN LEBANESE SYRIAN ASSOCIATED CHARITIES, but it doesn't matter the instance it happens across all accounts.

from audience-manager.en.

Thanks, to add more weight and help prioritize the enhancement request, can you please send us the company names of more accounts you manage?

Feel free to send this information to me directly over email at: giurgiu[at]adobe[dot]com

Best regards,
Victor

from audience-manager.en.

from audience-manager.en.

@Promatica-Consulting - Hi, Colin. Just an FYI that I didn't get any email from you (see my previous comment). At your convenience, please send an email so we can submit an enhancement request.

Thanks,
Victor

from audience-manager.en.

@Promatica-Consulting - We uploaded a new Bulk Management worksheet today.

See https://docs.adobe.com/content/help/en/audience-manager/user-guide/documentation-updates/docs-2020.html#aam-may-updates for all the updates we made to the worksheet.

Let us know please if this fixes the troubles you've been having.

Best regards,
Victor

from audience-manager.en.

Looks like the new worksheet solved the issue. Closing the issue, please reopen if needed.

from audience-manager.en.