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Comments (13)

dkstevekwak avatar dkstevekwak commented on May 25, 2024

@mcardeiro which sample did you try to use?

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mcardeiro avatar mcardeiro commented on May 25, 2024

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dkstevekwak avatar dkstevekwak commented on May 25, 2024

@mcardeiro have you followed the instructions noted in https://github.com/Adobe-CEP/Samples/blob/master/PProPanel/ReadMe.md? especially step #2 and #3. Also, if you enable debugging by following the fourth step, you should be able to debug further

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mcardeiro avatar mcardeiro commented on May 25, 2024

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bbb999 avatar bbb999 commented on May 25, 2024

If the extension appears in the menu but cannot be opened, then the loading of debug panels (PlayerDebugMode) has not been enabled for this version of PPro.

Try enabling PlayerDebugMode for both CSXS.8 (PPro 11 and 12), and CSXS.9 (PPro 13).

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mcardeiro avatar mcardeiro commented on May 25, 2024

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ErinFinnegan avatar ErinFinnegan commented on May 25, 2024

Different versions of Chrome can cause problems. Which browser are you using?

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bbb999 avatar bbb999 commented on May 25, 2024

That's odd; send me the panel? [day job address = b b b at adobe dot com]

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jmatt04 avatar jmatt04 commented on May 25, 2024

Hello, I'm having the same issue. Adobe Premiere Pro 2018 (12.0), followed the instructions as well. nothing happens when the sample is invoked via (Premiere Pro) Window > Extensions > PProPanel (SDK Sample Panel).

Also, I'm using Chrome Version 73.0.3683.86 (Official Build) (64-bit)

I'll update if I get mine working. Thanks!

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bbb999 avatar bbb999 commented on May 25, 2024

Behavior when PlayerDebugMode isn't set = The sample appears on the menu but does nothing when invoked. jmatt04, have you restarted the system since setting PlayerDebugMode, for CSXS.8?

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jmatt04 avatar jmatt04 commented on May 25, 2024

I got it working! Here's what I did. I tried restarting the system, it didn't work. I then updated my Premiere to 12.1. Still it didn't work. I then tried using the 12.1 sample as I've updated the Premiere, and still it didn't work. I then deleted the registry entry for PlayerDebugMode and created a new one. basically the same. For some reason it did work lol. I think what made it work was redoing the PlayerDebugMode step. Thanks!

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bbb999 avatar bbb999 commented on May 25, 2024

Glad you got it sorted! Hadn't heard of Windows ignoring a registry entry, before...

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dkstevekwak avatar dkstevekwak commented on May 25, 2024

I've never heard a registry entry being ignored either. Glad the sample is working for you now. Closing the issue

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