There are seven maturity lelevels defined by the standard
Level 1: Silo
Level 2: Integrated
Level 3: Componentized
Level 4. Service
Level 5. Composite Service
Level 6. Virtualized Service
Level 7. Dynamically Re-Configurable services
- It operation team
- Service Development staff and Development Group
- Line of Business staff and supporting a service or business area
- Enterprise Architect
- CIO organization