Provides rich user interface by LWC lightningsnapin-base-chat-message
base component in Salesforce Einstein Bot and Embedded Service for Web.
Deploy chatMessage
lightning web component to the org and select it as custom component in embedded service setting.
If a message in Einstein Bot starts with
RICH_TEXT:<RICH_TEXT_CONTENT_INCLUDING_SUPPORTED_HTML_TAGS>
, shows the message in rich text format.YOUTUBE:<YOUTUBE_VIDEO_ID>
, shows the youtube video in chat window.IMAGE:<IMAGE_URL>
, shows the image.URL:<TARGET_URL>
shows the OGP info.PLAIN_TEXT:<MESSAGE>
or no prefix, shows the message in plain text format.
- Custom attributes cannot be passed to lightning web component. So in this repository, using prefix rule to decide the type of content.
- OpenGraph.io is used to fetch OGP data. Make sure to create your api key and to add the CSP setting. And text truncation is not supported in Internet Explorer.
- Standard CSS selector is not applied to custom message component. Be careful for the layout skew.
- URL in bot message is automatically converted to string contains
<a>
tag. For example, if a bot message ishttps://www.google.com
, in custom component,messageContent.value
will be<a href="https//www.google.com">https://www.google.com</a>
. SoextractOriginalString
method returns the original url without<a>
tag.