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jonathonlacher avatar jonathonlacher commented on September 28, 2024 1

At the very least, it seems the error message isn't clear enough to understand the actual issue.

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HarithaVattikuti avatar HarithaVattikuti commented on September 28, 2024 1

Hello @jonathonlacher,
To capture more detailed logs in your GitHub Actions workflow, you can enable additional debugging by setting the following environment variables:

env:
  ACTIONS_RUNNER_DEBUG: true
  ACTIONS_STEP_DEBUG: true

To check the logs in the runner, follow these steps:

  1. Navigate to the Runner Directory: Go to the directory where the self-hosted runner is installed.
  2. Check the _diag Directory: Within the runner installation directory, locate the _diag directory. It contains diagnostic logs.

These settings will generate detailed logs to help diagnose issues. However, we currently cannot pinpoint the exact cause of the "Error: candidates is not iterable" message.

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HarithaVattikuti avatar HarithaVattikuti commented on September 28, 2024

Hello @jonathonlacher
Thank you for creating this issue. We will investigate it and get back to you as soon as we have some feedback.

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mahabaleshwars avatar mahabaleshwars commented on September 28, 2024

Hello @jonathonlacher, Thank you once again for bringing this issue to our attention. We attempted to reproduce the problem but were unsuccessful. Upon further investigation, we identified the following potential causes for the failure:

  • Network Interruptions: Intermittent network issues might cause failures in downloading the specified Python version. These issues could be transient and may not occur during subsequent attempts.
  • GHES Complexities: Specific complexities or configurations related to GitHub Enterprise Server (GHES) might influence the action's behavior.
    It would be very helpful if we could obtain the detailed logs of the failed run or a link to a public repository that reproduces the problem . As we understand from your description, the issue is not consistent, and these logs would aid us in identifying the root cause more effectively.

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aparnajyothi-y avatar aparnajyothi-y commented on September 28, 2024

Hello @jonathonlacher, we attempted to reproduce the issue on the GHES server but were unsuccessful even after more than 150 runs. Please review the above feedback, which likely identifies the cause of the issue. I have attached a screenshot for reference.
Screenshot 2024-08-07 at 12 04 14

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jonathonlacher avatar jonathonlacher commented on September 28, 2024

@aparnajyothi-y @mahabaleshwars do you have any suggestions on how to capture more logs or which logs would be helpful?

What specifically is throwing the error ( Error: candidates is not iterable)?

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